TABLE OF CONTENTS



You can pin important messages to any conversation for easy reference. Pinned items are visible in the Details section (by clicking the information icon) and are accessible to all members of a channel or direct message. Messages will appear highlighted in a conversation to let other members know they’ve been pinned.



Pinning Basics

  • Pin messages to add them to a conversation's Pinned section.
  • Pin files by pinning the original message the file was shared in.
  • Click the pin icon to view all pinned items in a channel or direct message.



Pinning an Item

  • Desktop
    • Hover over the message you want to pin.
    • Click the three vertical dots icon.
    • Select “Pin to channel,” or select “Pin to this conversation” in a direct message.
  •  iOS
    • Tap and hold the message or file you want to pin.
    • Tap “Pin Message.”
  • Android
    • Tap and hold the message or file you want to pin.
    • Tap “Pin to conversation.”

Viewing Pinned Items

  • Desktop
    • From a channel or direct message, click “Details” (information icon) in the top right.
    • In the conversation details, click “Pinned.”
  • iOS
    • From a channel or direct message, tap “Details” (information icon) in the top right.
    • Tap “Pinned.”
  • Android 
    • From a channel or direct message, tap “Details” (information icon) in the top right.
    • View any pinned messages and files below Pinned items.

Note: You can also click the pin icon at the top of a channel or direct message to quickly open pinned items.



Removing a Pin

  • Desktop
    • From a channel or direct message, click “Details” (information icon) in the top right.
    • Click “Pinned.”
    • Next to the message you want to un-pin, click the close icon (x).
    • Click “Remove pinned item” to confirm.
  • iOS
    • From a channel or direct message, tap “Details” (information icon) in the top right.
    • Tap “Pinned.”
    • Tap and hold the item you want to remove.
    • Tap “Unpin from Conversation.”
  • Android
    • From a channel or direct message, tap “Details” (information icon) in the top right.
    • Scroll down to Pinned items.
    • Tap and hold the item you want to remove.
    • Tap “Remove.”



Additional Support



Adapted from Slack